Salesforce is the leading solution in the CRM market in the cloud. With its multiple functionalities, it provides a complete response to the need to implement CRM systems both in large companies and in SMEs, without the need for specific hardware or the installation of specific software.
Marketing cloud
Marketing Cloud is responsible for the dissemination of news, the creation of campaigns and collects the opinions and suggestions from its customers, so they can be provided with personalized services.
Sales cloud
Sales Cloud optimizes the automation of the sales department and sales force processes help the salesperson’s offers. It facilitates the capture of clients, the analysis of the responses to marketing campaigns or the detailed monitoring of their clients and opportunities.
AppExchange
The Salesforce AppExchange platform is a manager where you can find multiple applications that can serve to extend the functionality and customize your CRM system.
Service cloud
Service Cloud provides the necessary support to offer clients a personalized and efficient service that achieves a positive response to their services and makes them want to come back.
Chatter
Chatter is the social network that owns Salesforce through which its employees can be in contact and share news, files and reports, as well as create specific groups