Technology observatory
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Ideas, guides and practical cases on CRM, data and artificial intelligence for companies that want to decide better.
98 articles
Data ManagementOptimization of energy consumption
Discover how the optimization of energy consumption reduces costs and environmental impact. Learn to analyze data, simulate scenarios, and implement energy-saving strategies.
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AnalyticsTalent retention in the digital age: how analytics can help
Learn how talent retention in the digital age benefits from analytics. Discover how data helps reduce turnover and retain your top employees.
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Success StoriesProyect Sourcing Optimization
In the digital age, Project Sourcing Optimization has become essential for companies aiming to enhance their purchasing processes. By integrating data-driven decision-making and…
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Success StoriesBPO success story - financial sector
The Client is one of the world's largest private markets investment managers.
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Success StoriesEmployee attrition rate analysis Employee attrition
The detailed study of the motivations that lead an employee to leave a company is an advantageous position for talent management departments seeking to attract/retain the best…
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Supply chainOptimizing the supply chain with technology: the keys to success.
In today's highly competitive business world, optimizing the supply chain has become a critical factor for business success. Efficiency and visibility in the supply chain are…
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GeneralBoosting health and well-being in the workplace with technology.
Discover how technology enhances workplace health and well-being. Explore tools for tracking physical activity, real-time health monitoring, and digital wellness platforms that boost employee satisfaction, productivity, and talent retention. Investing in these solutions creates a healthier, more productive work environment for everyone
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Customer ExperienceCommitted to the success of our customer!
We specialize in designing and implementing systems to optimize customer management processes across marketing, sales, and after-sales, becoming strategic partners to boost sales, loyalty, and efficiency.
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CRMWhat is the right development model for a CRM?
Discover the best CRM development models, comparing waterfall and spiral approaches. Learn their pros, cons, and how they fit dynamic business needs.
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CRMNews in the integration of corporate CRMs with Social Networks
Discover how CRM providers like Oracle, Salesforce, and SAP are advancing social network integration to enhance customer experience, analytics, and sales opportunities in the digital era.
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SoftwareJoins, Links and Multivalue Links
Learn the differences and applications of Joins, Links, and Multivalue Links in Siebel. Discover how to connect tables and Business Components effectively to display and manage data efficiently.
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SiebelCopy information from one object to another
In projects, sometimes you have to copy objects, such as Business Components, Applets, Views, among others, because there was the need to teach in an applet only the accounts…
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