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Ideas, guides and practical cases on CRM, data and artificial intelligence for companies that want to decide better.
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CRMWhat is the right development model for a CRM?
Discover the best CRM development models, comparing waterfall and spiral approaches. Learn their pros, cons, and how they fit dynamic business needs.
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CRMNews in the integration of corporate CRMs with Social Networks
Discover how CRM providers like Oracle, Salesforce, and SAP are advancing social network integration to enhance customer experience, analytics, and sales opportunities in the digital era.
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CRMIE Killer
Sometimes the dedicated client (thick client) does not work because of internet explorer and we get the annoying message "The page cannot be displayed"
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CRMSalesforce. Facebook brought to the business world.
Salesforce is the Chat brought to the daily work life, which you can customize with an image, an icon, your signal on the network; Questions and answers to the doubts of your…
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CRMvTiger CRM, an open source tool
vTiger is an "Open Source" CRM tool, with a set of features that includes the automation of marketing communications, sales force, inventory management, support and customer…
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CRMWhy do we have to integrate social media with CRMs?
Due to the wide spread of the use of social networks, it is evident that companies that define and follow a strategy and understand how to use new trends in CRM tools and…
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CRMMain Components of a CRM System
If we take a general look at the main components of a CRM we can see that we can track Customers and our Interactions and Sales with them, apart from campaigns to enhance…
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CRMSix Tips to Get More from CRMs
There is much debate about the usefulness of CRMs to contribute to the productivity of sales teams. Based on my experience, although the technology has much to improve, there are…
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JavaSiebel Open UI – What are a Plug-In Wrapper? Part I
Paul Ionescu Senior Analyst CRM Consultant Autana Business Partner
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CRMWhy implement a CRM?
In a good number of cases, the decision to implement a CRM solution is not given by a strategic plan of the organization, but by the persuasion capacity that large vendors or…
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CRMVTiger Administration. Changing a user's username
When we create a new user in VTiger, the Username field (which must contain a valid email address) will be the user name that the application asks for when we log in.
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