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Ideas, guides and practical cases on CRM, data and artificial intelligence for companies that want to decide better.
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SiebelVirtual Business Component (VBC)
One of the great utilities available to Siebel – Web Services, is the use of Virtual Business Component (VBC). This type of Business Component allows us to display information on…
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SiebelProduct Catalog at Siebel
The product configurator is the tool used to manage the possible combinations that can occur in the purchase process of a configurable product. Those in which the customer can…
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SiebelMarketing Campaigns at Siebel
In this publication I will describe some of the stages that are usually followed in the elaboration of a Marketing Campaign and in which I have collaborated in some project:
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Siebel Inbound Web ServicesSiebel Inbound Web Services
Web Services are the easiest way to integrate 2 systems without having to worry about compatibility between platforms and / or programming languages. All that is needed is to…
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SiebelSiebel CRM with Universal Content Management
UCM (Universal Content Management) is a documentation manager and one of the applications of the Oracle SOA Suite, it runs on a server (content server) that in turn is part of…
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CRMWhy implement a CRM?
In a good number of cases, the decision to implement a CRM solution is not given by a strategic plan of the organization, but by the persuasion capacity that large vendors or…
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