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SiebelConfiguration of a Communication Profile for sending emails from Siebel. (Communication Profile)
Profiles are assigned to individual accounts or mailboxes on a server. For example, support@siebel.com or info@siebel.com are valid accounts that can be assigned to a profile.
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CRMMain Components of a CRM System
If we take a general look at the main components of a CRM we can see that we can track Customers and our Interactions and Sales with them, apart from campaigns to enhance…
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SiebelHow to configure the Greeting in Siebel Open UI or Siebel HI
One of the problems presented by Siebel Open UI, is the Greeting on the home page (Homepage) and is that the greeting does not come out correctly, a white box appears where the…
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CRMSix Tips to Get More from CRMs
There is much debate about the usefulness of CRMs to contribute to the productivity of sales teams. Based on my experience, although the technology has much to improve, there are…
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SiebelFastest -Software's Quality-
We have developed a new tool for test automation at Siebel, FasTest, which extends the capabilities of Rational Functional Tester.
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JavaSiebel Open UI – What are a Plug-In Wrapper? Part I
Paul Ionescu Senior Analyst CRM Consultant Autana Business Partner
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SiebelProduct Catalog at Siebel
The product configurator is the tool used to manage the possible combinations that can occur in the purchase process of a configurable product. Those in which the customer can…
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SiebelMarketing Campaigns at Siebel
In this publication I will describe some of the stages that are usually followed in the elaboration of a Marketing Campaign and in which I have collaborated in some project:
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Project ManagementThe Project Manager in IT projects
José Tomás Vargas José Tomás is an Information Engineer with more than 15 years of experience, 8 of them in CRM consulting and with a Master in Business Administration from the…
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SiebelSiebel CRM with Universal Content Management
UCM (Universal Content Management) is a documentation manager and one of the applications of the Oracle SOA Suite, it runs on a server (content server) that in turn is part of…
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CRMWhy implement a CRM?
In a good number of cases, the decision to implement a CRM solution is not given by a strategic plan of the organization, but by the persuasion capacity that large vendors or…
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CRMVTiger Administration. Changing a user's username
When we create a new user in VTiger, the Username field (which must contain a valid email address) will be the user name that the application asks for when we log in.
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