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Ideas, guides and practical cases on CRM, data and artificial intelligence for companies that want to decide better.
98 articles
SoftwareExcel Vlookup function
In today's post we are going to talk about an Excel function that I personally find quite useful. The function in question is "V-Lookup".
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SiebelHow to configure the Siebel State Model
The Siebel State Model allows us to control value transitions for certain fields. While it is focused on 'State' fields, we can use it for any other field.
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SiebelBusiness days and holidays in date type fields (Part I)
In multiple projects with Siebel CRM, the need arises to take into account business days and holidays depending on the geographical area, the client's work schedule when we add X…
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CRMIE Killer
Sometimes the dedicated client (thick client) does not work because of internet explorer and we get the annoying message "The page cannot be displayed"
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Enterprise Integration ManagerEIM in custom tables. Part II
As we said in part I of this post, tools also does not allow you to create mappings through EIM for custom foreign keys.
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Customer ExperienceTelephone sales campaigns
Our company offers the service of contacting your customers and commenting on the promotional campaigns or offers of the month.
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CRMSalesforce. Facebook brought to the business world.
Salesforce is the Chat brought to the daily work life, which you can customize with an image, an icon, your signal on the network; Questions and answers to the doubts of your…
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SoftwareExcel Lookup function - Part 2
In the previous post we saw how to use Excel's Vlookup function to unify data that is scattered in more than one listing as long as they had a single field in common.
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SiebelConfiguring iBots in Siebel Analytics.
One of the advantages offered by Siebel Analytics is the possibility of automating the sending of personalized reports to users. This is especially useful to notify them of…
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Marketing"Innovation" the key to success.
Companies that are not afraid of change are the great source of hope in these times when consumer habits are changing.
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DatabaseTake care your database.
Imagine that you have a database of your potential customers that you have had in an Excel or in an Access, this has served us for a long time in small and medium enterprises,…
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VTigerVTiger Administration. User's Creation.
In this post we will review some of the administration tasks that can be done in VTiger.
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